FAQ’s

I’ve been involved in an accident, what should I do?
Do I have the right to choose my own repairer?
Do I need to contact several crash shops for estimates?
What should I look for to find a reputable repairer?
Can I get a quote for my repairs over the phone?
How long will my car be off the road to have the repairs done?
The accident was not my fault. If I claim on my insurance will I have to pay my excess?
If my vehicles chassis is damaged can my vehicle be repaired?
You’re an agent for O’Brien glass, how long does it take to fit a windscreen?
When is a vehicle considered a total loss?
Do you have more questions? Check our general FAQs page or get in touch with our friendly staff who will be happy to answer any further questions you have.